This Privacy Policy sets out how DataVista Logic Analytics Inc. (“we”, “us”, or “our”) collects, uses, protects, and handles your personal data when you visit our website, www.datavistalogic.com (the “Website”), and purchase our data analysis services.
DataVista Logic Analytics Inc. acts as the Data Controller of your personal data. We are a Canadian entity providing services exclusively to clients located in Europe and the United States. This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and applicable state privacy laws in the United States.
1. Information We Collect
We only collect information that is strictly necessary to provide our services and process your transactions.
Identity and Contact Data: Includes your full name, billing address, email address, and telephone number.
Financial and Transaction Data: Details regarding the standard data analysis services you have purchased from us.
Technical and Usage Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and information about how you use our Website.
Please note that we provide standardised data analysis services and do not collect extensive supplementary personal datasets for the purpose of individualised or bespoke customisation services.
2. How We Use Your Information
We process your personal data under the following lawful bases: performance of a contract, compliance with a legal obligation, and our legitimate business interests. Your data is used to:
Register you as a new client and manage your account.
Process and deliver your order for our data analysis services.
Manage payments, fees, and charges.
Notify you about changes to our terms or privacy policy.
Administer and protect our business and this Website.
3. Payment Processing
All payment transactions are processed securely through a third-party payment processor, Stripe.
DataVista Logic Analytics Inc. does not process, record, or store your credit card or debit card details on our servers. When you make a purchase, your payment data is transmitted directly to Stripe via an encrypted connection. Stripe’s use of your personal information is governed by their independent privacy policy and rigorous financial compliance frameworks.
4. Data Retention Period
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected.
To comply with our legal, regulatory, tax, and accounting requirements across Canada, the United States, and relevant European jurisdictions, we retain basic customer information (including Contact, Identity, Financial, and Transaction Data) for a period of seven (7) years after they cease being customers. Upon the expiration of this retention period, your personal data will be securely and permanently deleted or anonymised.
5. Data Security
We have implemented commercially reasonable and robust security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. Access to your personal data is restricted to employees, agents, and contractors who have a strict business need to know.
However, please be aware that no method of transmission over the Internet, nor any method of electronic storage, is infallible. While we strive to protect your personal data using industry-standard protocols, we cannot guarantee absolute security against highly sophisticated or unforeseeable cyber threats.
6. Age Restrictions
Our Website and services are strictly intended for individuals who are at least 16 years of age. We do not knowingly collect personal data from anyone under the age of 16. If you are under 16, you are strictly prohibited from using this Website or providing any information to us. If we become aware that we have collected personal data from a child under the age of 16 without verification of parental consent, we will take immediate steps to remove that information from our servers.
7. International Data Transfers
As a company headquartered in Canada, the data we collect from you will be transferred to and stored at our Canadian facilities. Canada has been recognised by the European Commission as providing adequate protection for personal data under PIPEDA. By submitting your personal data, you agree to this transfer, storing, or processing.
8. Your Legal Rights
Depending on your jurisdiction, you possess specific legal rights regarding your personal data under the GDPR, PIPEDA, or US state laws:
Request access to your personal data.
Request correction of any incomplete or inaccurate data we hold about you.
Request erasure of your personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or a third party (Data Portability).
Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity before processing your request.
9. Contact Details
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Data Controller: DataVista Logic Analytics Inc. Brand: datavistalogic Address: 250 Yonge Street, Suite 2201, Toronto, ON M5B 2L7, Canada Email Address: analytics@datavistalogic.com Telephone Number: +1 (647) 812-4593
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