DIGITAL DELIVERY

This Digital Product Delivery Policy outlines the terms and conditions governing the fulfilment and delivery of digital data analysis products and reports provided by datavistalogic By placing an order through www.datavistalogic.com, you agree to the delivery terms set forth below.

1. Method of Delivery

All products and products offered by datavistalogic are strictly digital. No physical goods will be shipped. Upon the successful processing of your payment, the finalised data analysis reports, datasets, or digital dashboards will be delivered to the client via electronic transmission. This will be executed either through a secure direct download link sent to the registered email address or via direct email attachment, depending on the file size and technical requirements of the specific digital product purchased.

2. Timeframe for Fulfilment

The delivery of your digital product will commence upon the successful authorisation of your payment. Due to the automated nature of our digital products, delivery is typically instantaneous or within 24 hours of successful payment.You will receive an initial email confirmation of your order immediately upon successful payment, followed by the electronic delivery of your purchased digital product within the agreed-upon timeframe.

3. One-Time Consumption

All data analysis products provided by datavistalogic represent a one-time digital product purchase. The purchase constitutes a single, non-recurring transaction for the specific data analysis package selected at checkout.

4. European Union Right of Withdrawal Waiver

In strict compliance with the European Union Consumer Rights Directive (Directive 2011/83/EU) regarding the supply of digital content not supplied on a tangible medium:

• By finalising your purchase and accessing or downloading the digital product, you provide your express consent for the immediate commencement of the digital delivery.
• You explicitly acknowledge and agree that once the digital delivery has begun, you irrevocably waive and forfeit your 14-day statutory right of withdrawal. * Due to the immediate and intangible nature of these digital content, all sales are considered final upon the commencement of delivery.

5. Proof of Delivery and Chargeback Prevention

datavistalogic utilises electronic tracking systems to verify the successful delivery and access of all digital content. Our system logs the date, time, and IP address associated with the download or email transmission of the digital product. This electronic log products as binding, definitive proof of delivery.

Any fraudulent attempts to initiate a chargeback or payment dispute after the digital product has been successfully delivered and accessed will be vigorously contested. We will present all electronic access logs, communication records, and this mutually agreed-upon delivery policy to the relevant financial institutions and payment gateways to resolve the dispute in favour of the merchant.

6. Customer Support and Contact Information

If you experience any technical difficulties receiving or accessing your digital product, it is your responsibility to contact our support team promptly so that we may rectify the issue.

• Address: 1131 Johnson St, Kingston, ON K7M 2N6 CA
• Phone: +1 6135318700
• Email: analytics@datavistalogic.com